If you have the Support request admin function, the Firm requests tab shows all assist requests produced in your Group. Incentives-similar requests established by Other people within your Business are only visible on the creator.
Next, we acquire more facts about the condition. Giving complete and detailed facts In this particular phase can help us route your assistance request to the best engineer.
The first step on the guidance ask for procedure is to select a problem variety. You'll be prompted To find out more, which often can differ dependant upon what type of issue you chose. If you select Specialized, specify the provider that the challenge relates to.
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When the direction won't resolve your issue, scroll down, choose Subsequent, after which fill within the fields around the Support tab.
Products suggestions: "I am a undertaking supervisor for a little start out-up. I am utilizing Azure DevOps. I am striving to create do the job product templates throughout the UI, but my adjustments don't appear to persist. It's actually not distinct what I'm undertaking Mistaken."
Decide on the ask for ID link to the My requests or Business requests tab to view the main points of a assist ask for.
If the main points within your assistance ticket are accurate, choose Build to submit the assistance ticket. In any other case, pick out Past to generate corrections.
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After you submit a completely new incident, you can want to go browsing with the exact copyright made use of to get the 5-pack of incidents. When do 5-pack incidents expire?
Shut support requests can typically be seen and reopened for the duration of thirteen months. Following that time, They might be eradicated, making them unavailable to perspective or reopen.
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Perspective the main points and standing of support requests by about to Help + help > All aid requests within the Azure portal.
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